Understanding the role of technology in modern business operations

In the rapidly evolving business landscape, technology has become the cornerstone of operational transformation. This module delves into the pivotal role technology plays in modern organizations. We explore its journey from historical milestones to the digital transformation era. We dissect how technology streamlines processes through automation, enhances collaboration and communication, empowers data-driven decision-making, and amplifies customer experiences. Moreover, we delve into cybersecurity, risk mitigation, and sustainability practices. Real-world case studies illustrate the tangible impact of technology on diverse industries. By understanding these dynamics, participants will be better equipped to harness technology's potential for operational excellence and future innovation.
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2. Which of the following is a key enabler of modern business operations discussed in the module?